Privacy policy

Last updated: 8 November 2026 | Compliance: Federal Decree-Law No. 45 of 2021 (UAE)

At John Cruz Protection (hereinafter, “the Company”, “we” or “our”), headquartered in Dubai, United Arab Emirates, we treat information security with the same rigour as our physical operations. This Privacy Policy describes how we collect, use, store and protect your personal data in strict compliance with Federal Decree-Law No. 45 of 2021 of the UAE and other applicable data protection regulations.

1. Information we collect

• Identity and contact information: Name, job title, represented corporate or government entity, corporate email address and contact phone number.
• Professional/B2B information: Data related to procurements, tactical training requirements (Military, Law Enforcement, Emergency Services) and operational or equipment needs.
• Technical data: IP addresses, browser type, operating system and browsing behaviour within our web infrastructure.

2. Use of information

• Contractual fulfilment: To process quotes, manage registration for our elite training courses and administer the logistics of international deployments and shipments.
• Specialised support and services: To provide ongoing technical and operational assistance across all our divisions (JCP Equipment, JCP Training & Special Ops).
• Operational communications: Only with explicit prior consent, we will send updates regarding new protocols or tactical sector innovations, in compliance with Federal Law No. 15 of 2020 of the UAE.

3. Data transfer and third parties

As a global contractor, your data may be processed outside the United Arab Emirates to coordinate effective international deployments. We only share data with trusted third parties under strict regulatory standards (Federal Law No. 45 of 2021), including:

• Customs authorities, government agencies and transportation logistics operators.
• Our operational and cybersecurity partners, exclusively under Service Level Agreements (SLAs) and unbreakable confidentiality clauses (NDAs).

4. Your data rights

In accordance with the applicable laws in the UAE, you have the right to request access, correction, restriction of processing or full deletion of your data hosted on our servers. To exercise these rights, please send a formal request to our confidential support line: info@johncruzops.com.

5. Security and cybersecurity measures

We implement advanced encryption systems and restricted access protocols to protect your data against unauthorised access, alteration or disclosure, proactively aligning with the UAE's cybersecurity regulations (Federal Decree-Law No. 34 of 2021).