Cookie policy

Last updated: 11 November 2026

In accordance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data in the United Arab Emirates, John Cruz Protection informs its users about the use of cookies and tracking technologies on our institutional digital platform.

1. OPSEC (operational security) principle and cookies

We apply the principles of data minimisation and information assurance. We do not use cookies for invasive advertising tracking, nor do we sell browsing profiles to third parties under any circumstances. The tracking tools installed on this platform are intended exclusively to guarantee connection security, prevent fraud and ensure optimal portal performance for our government and corporate clients.

2. Types of cookies used

• Strictly necessary (technical) cookies: These are essential for the website to function, for the prevention of cyber attacks and for managing secure sessions when you use our encrypted contact forms. Owing to their security and operational nature, they cannot be disabled in our systems.
• Functionality cookies: These allow the platform to remember the preferences selected by the user (such as the language chosen on our multilingual network) and make browsing smoother, adapting the interface to your operational needs.
• Analytics (performance) cookies: These collect aggregated, fully anonymised statistical data on web traffic (such as the most visited pages). This data allows us to measure the international reach of our institutional platform, optimise the information architecture and evaluate the efficiency of our services without identifying individual users.

3. Third-party content: YouTube videos

Some sections of the website may include videos hosted on YouTube, a service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). To protect your privacy, the player does not load until you click the play button: until then, your browser does not connect to YouTube. When you click it, the video plays in YouTube's privacy-enhanced mode (youtube-nocookie.com). From that moment, YouTube receives your IP address and may store information in your browser in order to play the video and measure its use. This processing is carried out by Google in accordance with its own privacy policy (https://policies.google.com/privacy) and may involve data transfers outside the European Economic Area. If you do not want YouTube to process this data, do not play the video.

4. Management and consent

In accordance with UAE legislation and international best practice, when you first access our institutional website you are shown a notice that allows you to accept or reject non-essential cookies (functionality and analytics). You can change your choice at any time via the “Cookie settings” link in the footer.

You can also change these settings through your web browser's privacy settings (such as Chrome, Safari, Firefox, etc.) to block these technologies or be alerted to their presence. Please note that if you disable cookies, some high-security areas of the website may not work properly or certain features may be restricted.

5. Policy updates

John Cruz Protection reserves the right to amend this Cookie Policy to reflect technological changes, or in response to updates to the applicable regulations and laws of the Emirate of Dubai and the UAE. Any change to this document will be published by updating the revision date at the top of the page.